Run your whole ecommerce business from one screen.
Orders, stock, prices, advertising, returns and your accounts, across seven selling channels: Takealot, Amazon, Makro, Clicks, Shopify and your own shops. We set it up to fit your business and run it with you.
Six jobs it takes off your desk.
Orders fulfil themselves
New orders are picked up, booked with the courier and every document printed before anyone gets in. Replenishments to the distribution centres are planned the same way.
Every platform on one screen
Takealot, Amazon, Makro, Clicks, Shopify, WooCommerce and Bob Shop, sold and shipped from one login. No retyping between systems.
Prices and margins protected
Every price is checked before it goes live and can't drop below the margin you set. Your price lists update themselves.
Stock and warehouse under control
Stock by shelf, in the bonded warehouse and on the water. Barcode picking, packing and stock counts, so what the screen says is what is on the shelf.
Advertising and marketing on rules
Sponsored ads, Google and Meta campaigns run by written rules, with your position in the searches that matter checked through the day.
Returns, claims and accounts sorted
Returns tracked to refund, claims recovered from the platforms, marketplace statements reconciled and posted to Sage.
Three places most sellers lose money without noticing.
We start every new customer here, because each one tends to pay for the whole system on its own.
Returns and claims
Every return followed to refund. Short deliveries and damaged units claimed back from the platform. Disabled listings appealed with the evidence attached.
Reconciling your accounts
Marketplace statements matched line by line to what was sold, shipped, charged and paid out. Wrong fees and missing payouts get queried instead of absorbed.
Boosting sales
Advertising run on rules, your search positions checked through the day, and stock kept on the shelf at every distribution centre so a sale is never missed.
How we get started.
Tell us about your business
A five-minute online questionnaire: what you sell, where, how much, and what takes the most time today.
We assess what you need
We look at your answers, work out which modules fit and what has to be built for you, and come back with a proposal.
We meet, then we build
A Teams or in-person meeting to agree the plan. Then we set it up in your business, train your team and stay with you.
Is this for you?
Yes, if you import and distribute products, or you sell on South African ecommerce platforms and carry stock across more than one channel. Every setup is tailored, which is why we start with the questionnaire.
Connected to the systems you already use.
We connect your marketplaces to your accounting, your warehouse and the rest of your back office, so information moves on its own and nobody types it twice.
- Marketplace connections: Takealot orders and listings, Amazon, Shopify, WooCommerce, Makro and Bob Shop
- Accounting connections: Sage Evolution now, with Xero, QuickBooks and Pastel on request
- Custom integrations for ERPs, warehouse systems, courier APIs, ecommerce platforms
- One operational view across every channel + every system you use
The full range of modules.
The ones marked Live are running in our customers' businesses now. The rest we build to fit yours, usually in a few weeks, because the platform and the data are already there.
Operations Module
The backbone of the business. Live sales across every channel, purchase orders tracked from factory to warehouse, replenishment that plans itself and a case file for every return, all behind one login.
Advertising Manager
Runs marketplace, Google and Meta campaigns on written rules, checks your place in every important search every two hours, and adjusts bids automatically within limits you set.
Price List Generator
Branded price lists for every sales channel, built from your verified prices and updated the moment a price changes.
Warehouse Module
Barcode control of the physical warehouse: scan-verified stock takes, picking and packing, with every scan tied to the person who made it.
Order Viability Check
Scores every line of a proposed order before the money is spent, on demand, cost, margin and months of stock, and gives a clear verdict per item.
Marketing Module
Sets a marketing budget per customer and channel from real sales, logs every promotion with its cost and proof, tracks product samples to the last unit, and reports what was done and what it achieved.
Catalogue Module
Takes a product from supplier data to a finished listing: images, titles written and scored to each platform's rules, descriptions, specifications and the user guide, prepared once and published everywhere in the right format.
CRM Module
Every retail and wholesale customer on one record, with orders, prices, claims, visits and history, and follow-ups that never fall through.
Marketing Suite
Advertising, awareness campaigns, promotions, samples and, in time, video, planned against a budget per customer and channel, with proof and results filed for every activity.
Technical Service
Repairs, warranty claims and spares tracked from the customer's first call to the returned unit, with the history kept on the product and the customer.
Batch Tracking
Batch and serial numbers followed from goods received to the customer, so a recall or a warranty query is answered in minutes.
Compliance & Documents
Product certificates, registrations and supplier documents filed on the product and the order, with expiry dates watched before they become a problem.
Retail & Deals
Retail customers, order desk, forecasts and deal calendars in one place, so sales into stores run with the same discipline as online.
HR Module
Contracts, records and leave managed digitally, with access locked per person and personal information protected under POPIA.
Landed Cost & Freight
Supplier price, freight, duty and clearing carried onto every product and every purchase order, so the cost you price from is the cost you paid.
Any integration you need
Marketplaces, couriers, accounting, warehouse systems, supplier feeds, retailer portals. If it has a screen or a file, we can connect it.
What our customers say.
Three of the businesses running on Command Shift today.
The Takealot orders book themselves before we get in, and the returns module has clawed back money we used to write off. My team spends the morning on customers now, not on admin.
We run a whole portfolio of brands on it. One screen for stock, prices, returns and the books. I stopped juggling five systems, and the reconciliations alone paid for it in the first few months.
Thousands of products and the catalogue stays right without anyone chasing it. Stock, prices and listings match across the shop and the marketplaces, so we can get on with looking after the customer.
Learn it from people who run it.
Three to five day workshops at your premises, taught by founders with 30 years in trading, importing brands from Europe and a top-10 Takealot marketplace track record. We take on a few a year.
Enquire about a workshopMarketplace mastery
How to win the Takealot buy-box, win Amazon listings, navigate Makro's API limits, build your own-store channel
Importing & landed cost
Sourcing from Europe and China · freight · customs · landed-cost modelling · multi-channel pricing
Operations playbook
Inventory, replenishment, returns and compliance: the operating systems that take a brand from R0 to R100M
Systems that scale you
Where software pays for itself in an ecommerce business: what to buy, what to build and what to leave alone
Built to order, for any business.
Our software started as tools we built for our own businesses. Tell us what yours needs and we will come back with a plan and a price.
Discuss a custom build- Marketplace and courier integrations: Takealot, Amazon, Makro, Clicks, Shopify, WooCommerce, Bob Shop and Bob Go · Bob Go
- Pricing engines tuned to your cost structure
- Inventory forecasting + replenishment automation
- Product listing and title generation
- Compliance and regulatory tracking
- Internal dashboards for any business, from restaurants to garages to FMCG
Questions we get asked.
Which ecommerce platforms does Command Shift work with?
Command Shift works with Takealot, Amazon, Makro, Clicks, Shopify, WooCommerce, Bob Shop and your own webshop, and connects Bob Go couriers on request. Orders from every platform are fulfilled from one screen, with stock and prices kept in step across all of them.
Can it fulfil Takealot lead-time orders automatically?
Yes. Lead-time orders are picked up automatically, booked with the courier and every document produced (waybill, stickers, packing list and labels) without anyone typing. Replenishment consignments to the Takealot distribution centres are planned the same way.
Does it plan replenishments to the distribution centres?
Yes. The system weighs recent sales, the stock in each warehouse and the stock on the water, flags the critical lines first and produces the send quantities per distribution centre.
Does Command Shift integrate with my accounting software?
Yes. There is a live connection into Sage, so sales, costs and balances reach the books without retyping. Other accounting packages are connected on request.
Can it connect to my warehouse management system?
Yes. Command Shift runs barcoded picking, packing and stock takes itself, and connects to the warehouse management system you already use.
Who is Command Shift for?
Companies that import and distribute products, and businesses selling on South African ecommerce platforms. It suits any seller carrying stock across more than one sales channel.
What does it cost?
Every business is different, so we price after the questionnaire and a short conversation about what you sell, where and how much of it. You get a written proposal before anything starts.
How do we get started?
Fill in the five-minute questionnaire on this site. We assess what you need, come back with a proposal, and arrange a Teams or in-person meeting. Then we set it up in your business, connect it to your platforms, accounting and warehouse, and train your team.
Start with five minutes of questions.
Every business runs differently, so we start by understanding yours. Fill in the questionnaire, we assess what would help most, and we arrange a Teams or in-person meeting to agree the plan.